FAQs


How long does delivery take from the online store?

Depending on your location it can take between 1-3 days to get to you anywhere in Australia. We pack orders according to location so it will have plenty of ice to survive the journey (we guarantee this!).

When will you send my cheese?

We aim to get cheese out to you as soon as possible and we only send Monday - Wednesday (to prevent cheese hanging out in a post office over the weekend!). If your order is in by Sunday then it should get sent by the following Tuesday/Wednesday. If you need something urgently give us a call and we'll do our best to meet your needs.

What if I'm not home to accept delivery?

All our parcels have authority to leave stickers on them so the courier will leave this at your property. If there are any special delivery instructions then please write these in the box provided when you place your order.

How should I store my cheese at home?

The best place for your cheese at home is in your refrigerator, in the crisper part at the bottom along with your veggies - this tends to be a bit more humid and better for the cheese.

It's advisable to re-use the paper your cheese arrives wrapped in (this is porous and will enable your cheese to breathe). Keep harder cheese wrapped in a damp cotton cloth (a cheese bag is ideal) - every few days just re-moisten this. Soft cheeses will continue to mature and develop the longer you leave them so keep an eye on them, the softer they are to touch, the stronger and more pungent they will be.

All our cheeses are marked with two dates - the first being the date it was made and the second being the date we suggest you should consume them by.


If you have any questions at all feel free to contact us and we'll do our best to get back to you as soon as possible.